Satisfaction among the public with their local police is important as it effects confidence in the police to ensure public safety, increases public support for local police, and increases the public’s willingness to report crime and suspicious activity (Hinds, 2007). Research in Canada has consistently found a high level of public satisfaction with the police. For instance, a 2006 study among eight communities in British Columbia found that the overwhelming majority of respondents (91 per cent) were satisfied with their local Royal Canadian Mounted Police detachments (Cohen, Plecas, & McCormick, 2007).
